Your Best Prospect Is Already a Customer: How to Build Relationships That Stand the Test of Time
Availability
Registration Required
Online Meeting
Dec 15, 2026 1:00 PM - 2:00 PM ET
Cost
$0.00
Credit Offered
1 Contact Hours Credit

Brenden Moran is a business coach and trainer specializing in operations-driven businesses, with deep roots in the equipment and event rental industry. He works with business owners to strengthen leadership, build high-performing teams, and create the operational systems that allow a business to scale without chaos.

 

With a background in managing multi-million-dollar rental operations, a Master's in Management and Leadership, and credentials through the International Coaching Federation, Brenden brings a strong combination of real-world experience and research-backed methodology to every training he delivers.

 

His clients have achieved significant results, including a rental company that grew operating profit from 8% to more than 45%, others that have realized six-figure operational savings, and many businesses that have reached sustained periods of record-breaking revenue.

 

Brenden's training style is practical, direct, and built for business owners who want real answers, not theory.

Acquiring new customers costs more than keeping the ones you already have, and yet most rental businesses spend the majority of their energy on the front end of the sale while seemingly ignoring their existing customers. This session covers practical strategies for deepening existing relationships, increasing lifetime value, and creating a customer experience that earns loyalty without you having to chase it.
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